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Frequently Asked Questions

  • How do I contact Altana FCU?

    Our phone number is 406.651.AFCU (2328) or 800.221.7555
    Our fax number is 406.651.2359
    You may email us at
    We have seven locations in Montana

  • What is the routing number?

    Altana FCU's routing number is 292977666

  • How do I send a wire?

    When wiring funds to an Altana account from another financial institution, provide the following wire information:
    Kansas Corporate Credit Union
    Helena, MT
    ABA # 292081248

    For further credit to:
    Altana Federal Credit Union
    Billings, MT
    Account # 292977666

    For final credit to:
    Member Name
    Account #

    When wiring funds to an outside institution* from an Altana account, please visit any Altana location. Your signature and valid identification are required for outgoing wires.

    If you need to initiate a wire by telephone, fax or email, you must first set up a wire password with us. This process may take several days, and requires additional verification for security purposes. Please contact us at (800)221-7555 or (406)651-AFCU(2328) for more information.

    When sending a domestic wire (within the United States), please provide us with the following information:
    Name of Financial Institution
    City and State
    ABA and Routing Numbers
    Name of the Account Holder
    Account Number
    and Account type
    Any special instructions provided by the outside institution

    When sending an international wire, please provide us with the following information:
    Name of the Account Holder (Beneficiary Name)
    Account Number or IBAN Number
    Address of the Account Holder
    City, Country, Zip of the Account Holder
    Name of Financial Institution
    Financial Institution Identifying Number (SWIFT, UKSORT, BLZ, BSB, TRNO)
    Address of the Outside Financial Institution
    Purpose of the transaction
    Any special instructions provided by the outside institution
    * We may contact you for more information as required by the receiving institution.

    Cut Off times:
    Over $25,000 - 12:30 PM
    Under $25,000 - 2:30 PM
    International - 1:30 PM

  • Who can become a member?

    Persons who live, work, worship or attend school, and businesses located in the counties of Yellowstone, Carbon, Stillwater, Sweet Grass, Wheatland, Golden Valley and Musselshell are eligible for membership at Altana Federal Credit Union.

    As an added feature of membership, immediate family members are able to join. Immediate family members include a spouse, child, sibling, parent, grandparent, grandchild, stepparent, stepchild, stepsibling or adoptive relationship.

  • What is your mailing address?

    You can mail to any one of our 7 locations, but our corporate office mailing address is:

    Altana Federal Credit Union
    3212 Central Ave
    Billings, MT 59102

  • What are your hours?

    Please visit our locations page.

  • What Holidays are you closed for?

    Altana Federal Credit Union observes the Federal holiday schedule, which may include:

    New Year's Day
    Martin Luther King Jr. Day
    President's Day
    Memorial Day
    Independence Day
    Labor Day
    Columbus Day
    Veteran's Day
    Thanksgiving Day
    Christmas Day

  • How do I change my address?

    Print and fill out the Change of Address form and mail it to our main office or drop it off at a location near you. We cannot accept the change of address sticker used by the United States Postal Service. If you are unable to print the form, you may write a letter making the request and mail it, we must have your signature on the letter.

  • How do I reset my password for Online Banking?

    To reset your password for Online Banking you must call us at 406.651.AFCU (2328) or 800.221.7555. We will ask you several questions to verify your identity.