Switch Kit FAQs
What is a Switch Kit?
A Switch Kit is a free service that allows you to close an account with another financial institution and transfer the funds to a new account (this account must already be set up). You can also switch any direct deposits and automatic payments (ACH) from your old account(s) over to your new account(s). The Switch Kit contains a series of easy to follow steps, along with the necessary forms to fill out and mail to all respective parties.
Who can use the Switch Kit?
Anyone who wants to switch funds from a different financial institution to Altana.
Do I have to be a member to use the Switch Kit?
Yes, you do have to be a member so that we know where to send all of your payments, debits and funds.
What information will I have to know when filling out the Switch Kit?
You will need to know the following:
- Your current account number where you are transferring the funds from.
- Your new account number where you are transferring the funds to.
- Name, Address, Account Number of Direct Deposit and Automatic Payment (ACH) companies that you currently are using.
Do I have to have a Direct Deposit or Automatic Payment (ACH) to fill out the Switch Kit?
No, you can simply just close out a current account and move the funds to a new account. The Direct Deposit and Automatic Payment (ACH) transfers are optional.
What do I do with the printed forms?
All the forms are clearly marked and you are also given a check list to assist you with the forms.
What do I need in order to view the forms?
The forms are displayed in Adobe PDF format. If you do not have Adobe Acrobat Reader installed on your computer, you will need to download the reader.
Who can I contact if I need help?
Please contact Altana Federal Credit Union with any questions at 406-651-AFCU.
Is my information secure?
Yes, your information is encrypted with 128 bit encryption.