We continue to monitor the latest COVID-19 updates. That said, we encourage you to conduct any business you can via our online resources.
If your banking business allows it, we encourage you to opt for our ATMs and ITMs (Interactive Teller Machines – located at our West End, Laurel, and Heights locations). Our regular drive-through windows are available to you as well. We stand ready to help.
If this pandemic has financially impacted you, our staff is prepared to discuss your options and help guide you through these uncertain times. Now, more than ever, we are here to support members like you.
Other financial things to note during this time:
Protect yourself from cyber scams
It is important to note that if we reach out to you, we will NEVER ask for confidential information such as your name, password, personal identification number (PIN), or other account information. You can review the Federal Trade Commission’s advice for consumers to protect yourself from scams.
Promoting health and safety
We are working diligently to ensure we are utilizing the best health practices during this pandemic and staying up to date on the latest protocols and recommendations from public health authorities. We are thoroughly sanitizing our machines, branches, and all other facilities, continually following the latest public health directives to keep our employees and members safe.
We’re here if you need any additional assistance.
We assure our community members that we’re here to help with any financial services you need during these difficult times. Please take care of yourself and those around you. Do not hesitate to contact us for any assistance.
Your Altana FCU team.